Bolt, which is formerly known as Taxify, is a leading ride-hailing platform offering convenient and affordable transportation across Lagos and other major Nigerian cities. Whether you’re a driver looking to register or an existing user needing help, the Lagos office offers vital support services.
Bolt Lagos Office—Updated Contact Details
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In-Person Support Address:
11 Providence Street, Lekki, Lagos, Nigeria -
Support (Driver Hotline):
Bolt handles most issues via in-app support. -
Email Contacts:-
General Support & FAQ: lagos@bolt.eu
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New Driver Registrations: lagos-signup@bolt.eu
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Bolt Business Support: nigeria@bolt-business.com
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Official Website:
https://bolt.eu/en-ng
Bolt Office Hours in Lagos
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Office Hours (In-person):
Monday – Friday: 9:00 AM – 3:00 PM -
Driver Training Time:
Monday – Friday: 9:00 AM – 4:00 PM -
Support (In-app):
24/7 for both riders and drivers
Services Offered at Bolt Lagos Office
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Driver account setup & onboarding -
Payment, earnings, and bonus inquiries
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Vehicle inspection and requirements
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Support for suspended/inactive accounts
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Bolt Business registration and account setup
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Complaint handling for drivers and riders
How to Register as a Bolt Driver in Lagos
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Download and install the Bolt Driver app
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Upload required documents (driver’s license, insurance, vehicle papers)
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Register via email: lagos-signup@bolt.eu
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Attend in-person training at Lekki office (Mon–Fri, 9AM–4PM)
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Get your vehicle approved and start earning
What Is Bolt Business?
Bolt Business allows companies to manage staff or corporate ride expenses using a centralized account. For inquiries, email: nigeria@bolt-business.com
Frequently Asked Questions
Q: Can I walk into the Bolt office without an appointment?
A: Yes, walk-ins are accepted during office hours (Mon–Fri, 9AM–3PM).
Q: How do I activate my account if I’ve been deactivated?
A: Visit the Lekki office or email lagos@bolt.eu with your account details.
Q: Can I use a vehicle registered under another person’s name?
A: Yes, with a letter of authorization and all valid documents.
Final Thoughts
The Bolt Lagos Office at 11 Providence Street, Lekki is the official hub for driver onboarding, customer support, and Bolt Business queries. Whether you’re new to the platform or need help with your existing account, Bolt provides fast and reliable assistance via email or in person.
