Jumia Customer Care Details.

Jumia Customer Care

In Nigeria of today, Jumia is the among the leading if not the leading e-commerce platform which started operation in 2012 in Lagos. It’s an online platform for buying and selling electronics, fashion, any many categories of products.

It also an avenue which consists of a marketplace that connects sellers with consumers, also provide a logistics service that enables the shipment and delivery of packages from sellers to consumers and a payment service, which facilitates transactions among participants active and Jumia’s platform in selected markets.

Jumia has partnered with more than 81,000 local African companies and individuals. Jumia currently has a presence across 12 African countries.

Jumia Customer Care Details

Jumia Customer Care Details

Jumia Customer Care Address

11 Commercial Avenue,

Sabo Yaba (next to Ozone Cinema).


customer service agents info;

Tel: 01 888 1100 / 0700 600 0000

Mon-Fri, 8am-8pm;

Saturday, 9am-5pm;

Public Holidays, 9am-5pm.

Should in case you need help placing an order;

Call our Customer Order Line – 01 277 2367

Operating Hours:

Mon-Fri, 8am-8pm;

Saturday, 9am-5pm;

Public Holidays, 9am-5pm


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  1. I need my money for the goods i return pls deliver my money to me the same way u deliver the goods because I can’t access my jumai account anymore and I lost my phone

  2. I need you to buy a Liebherr freezer, but cannot find in Jumia, do you assist one in buying such an item?

  3. I want to buy wardrobe and pay on cash during delivery and you disagree,tell me the reason

  4. I bought free to air HD decoder and u brought one and collected 22500 from the person I ask to collect the item and told him is two items in one which is just one u bought pls I need my money back

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