Oraimo Office in Lagos: Address, Phone Number, Customer Care & Service Centres (2026)

Are you looking for the Oraimo office in Lagos, Nigeria? Whether you want to purchase original Oraimo products, make enquiries, report a faulty device, claim a warranty, or locate an authorised Oraimo store, this guide provides the information you need.

Oraimo is a popular smart accessories and lifestyle technology brand in Nigeria, offering products such as power banks, wireless earbuds, Bluetooth speakers, smartwatches, chargers, and grooming devices.

With several retail outlets and customer support options available in Lagos, customers can access Oraimo products and after-sales assistance without necessarily visiting the company’s main contact office.

In this article, you will discover the Oraimo office address in Lagos, customer care phone numbers, WhatsApp contacts, operating hours, official retail locations, and how to access warranty services.

Where Is Oraimo Office Located in Lagos?

The Oraimo Nigeria contact address listed on the company’s official website is:

Oraimo Nigeria Office Address:

• Address: 8 Adepele Street, Computer Village, Ikeja, Lagos, Nigeria
• Location: Computer Village, Ikeja
• Customer care phone: 070004142999
• Email: care.ng@oraimo.com
• Official website: https://ng.oraimo.com

Computer Village is one of Lagos’s major centres for mobile phones, computers, electronic accessories, and technology-related services.

Important: Oraimo’s official Return & Refund Policy page also lists a different Nigerian address: 18 Spectrum Plaza, First Floor, Otigba Street, Computer Village, Ikeja. Since these two addresses appear on separate official pages, contact customer care to confirm the correct location for your intended visit.

Oraimo Office in Lagos: Contact Details

If you need to contact Oraimo customer service in Lagos, the company provides several channels.

Contact information	Details
Company	Oraimo Nigeria
Office location	Computer Village, Ikeja, Lagos
Listed contact address	8 Adepele Street, Ikeja
Alternative published address	18 Spectrum Plaza, Otigba Street, Ikeja
Customer care number	070004142999
WhatsApp number 1	+234 916 459 8060
WhatsApp number 2	+234 818 642 3337
Customer support email	care.ng@oraimo.com
Delivery complaints	deliveryissue.ng@oraimo.com
Official website	https://ng.oraimo.com

Customers can use these channels to enquire about purchases, deliveries, product information, and warranty support.

Calling ahead is particularly useful if you are travelling from another part of Lagos, such as Lekki, Ikorodu, Ajah, Yaba, Festac, or Surulere.

Oraimo Office Working Hours in Lagos

According to Oraimo Nigeria’s official Contact Us page, customer service operates during the following hours:

Day	Customer service hours
Monday–Friday	9:00 AM–1:00 PM and 2:00 PM–5:30 PM
Saturday	10:00 AM–12:30 PM
Sunday	No published service hours
Public holidays	Excluded from regular service hours

These are the published customer service hours, not confirmed physical office opening hours. Individual stores and Carlcare service centres may operate on different schedules.

Before visiting any Oraimo outlet, contact customer support to verify its operating hours.

List of Oraimo Stores in Lagos, Nigeria

Apart from the office listings in Ikeja, customers can visit Oraimo retail outlets in different parts of Lagos.

The following locations appear in Oraimo’s official exclusive-store directory.

1. Oraimo Store in Festac Town

Address: Shop C1, 23 Road, Festac Town, Lagos, Nigeria.

The Festac Plaza exclusive store provides a convenient shopping option for residents of Festac Town and surrounding areas.

Customers interested in purchasing Oraimo accessories can check with the store about current product availability.

2. Oraimo Store at Festival Mall

Address: Festival Mall, Janet Fajemigbesin Street, Amuwo Odofin, Lagos, Nigeria.

Oraimo’s store directory lists an exclusive outlet near the Shoprite entrance at Festival Mall.

This is another shopping option for customers living around Amuwo Odofin, Festac, and nearby communities.

3. Oraimo Store in Surulere

Address: Leisure Mall, 81 Adeniran Ogunsanya Street, Surulere, Lagos, Nigeria.

Customers searching for an Oraimo store in Surulere can check the exclusive outlet listed at Leisure Mall.

Before visiting, confirm that the particular product you need is available.

4. Oraimo Store in Sangotedo

Address: Shop A11, Novare Mall, Sangotedo, Lagos, Nigeria.

The Novare Mall exclusive store is an option for customers around Sangotedo, Ajah, and the wider Lekki-Epe corridor.

If you need a specific Oraimo smartwatch, power bank, or audio accessory, enquire about stock before travelling.

5. Oraimo Store at Jara Mall, Ikeja

Address: Shop 30, Jara Mall, Ikeja, Lagos, Nigeria.

This location is listed in Oraimo’s official exclusive-store directory and offers another option for customers shopping around Ikeja.

It should not be confused with the separate Oraimo Nigeria contact addresses in Computer Village.

6. Oraimo Store at Groove Mall, Festac

Address: Shop 02, Groove Mall, 22 Road, Festac Town, Amuwo Odofin, Lagos, Nigeria.

The Groove Mall outlet is another listed location for customers looking to purchase Oraimo accessories in the Festac area.

Note: These locations are retail-store listings rather than confirmed corporate offices or warranty-processing centres. Check the official Oraimo store directory for updates.

Oraimo Customer Care Number in Lagos

The official Oraimo customer care phone number in Nigeria is:

070004142999

You can also contact Oraimo through WhatsApp:

• +234 916 459 8060
• +234 818 642 3337

These contacts are useful for customers who want to ask about:

• Orders placed on the Oraimo website.
• Delivery delays and missing packages.
• Faulty power banks, earbuds, or smartwatches.
• Warranty and product replacement procedures.
• Product authenticity and availability.
• General customer complaints.

For order-related enquiries, have your order number ready. For product complaints, provide the product model, purchase date, and a description of the issue.

Oraimo Service Centres in Lagos: Where to Repair or Replace Products

If you purchased an Oraimo product that developed a fault, you may need after-sales assistance.

Oraimo uses Carlcare as its official after-sales service provider in Nigeria.

Carlcare supports eligible product warranty claims, assessments, and replacement or repair services according to the applicable warranty terms.

To locate an authorised service centre:

1. Visit the Carlcare official website.
2. Open the service centre locator.
3. Select Nigeria and search for a Lagos location.
4. Confirm that the centre handles your particular Oraimo product.
5. Contact the centre before visiting.

What Should You Take to an Oraimo Service Centre?

When visiting for a warranty complaint, bring:

• The faulty Oraimo product.
• Your purchase receipt or invoice.
• The original product packaging, where available.
• Your online order details, if purchased through the website.
• Any relevant supporting information about the fault.

Oraimo advises customers to bring their products, packaging, and proof of purchase when seeking after-sales assistance through Carlcare.

Not every fault qualifies for free replacement, so warranty eligibility must be checked.

Does Oraimo Offer a Warranty in Nigeria?

Yes. Oraimo provides warranty coverage for eligible original products purchased through its official store or authorised sellers.

According to Oraimo Nigeria’s published warranty information, many products have warranty periods ranging from six months to one year, depending on the specific product and applicable terms.

Warranty coverage may not apply to damage caused by misuse, unauthorised modification, or other excluded circumstances.

To make a claim:

1. Confirm that your product is within its warranty period.
2. Prepare your proof of purchase.
3. Contact Oraimo customer service.
4. Follow the instructions for visiting an authorised Carlcare centre.
5. Submit the product for assessment.

For complete details, consult the Oraimo Nigeria Warranty Policy.

How to Identify Original Oraimo Products in Lagos

When shopping for Oraimo accessories in Lagos, it is important to distinguish genuine products from counterfeit or unauthorised items.

One way to reduce the risk of buying fake Oraimo products is to purchase through the official website or an authorised retailer.

Steps to Verify an Oraimo Product

1. Examine the product packaging.
2. Locate the authentication sticker, if supplied with the product.
3. Scratch the designated area to reveal the verification code.
4. Visit the official Oraimo authentication page.
5. Enter the 16-character authentication code.
6. Review the verification result.

If the result indicates an invalid code or repeated verification, contact Oraimo customer support for further guidance.

Always keep your receipt after purchasing Oraimo products.

Can You Buy Oraimo Products Online in Lagos?

Yes. Customers can purchase Oraimo products through the company’s official Nigerian website:

https://ng.oraimo.com

The website offers different categories of products, including:

• Power banks and charging accessories.
• Wireless earbuds and Bluetooth headphones.
• Smartwatches and wearable technology.
• Bluetooth speakers.
• USB charging cables and wall chargers.
• Hair clippers and personal grooming products.
• Computer accessories and selected home appliances.

Product availability and prices vary, so check the website for current listings.

Does Oraimo Deliver to Lagos?

Yes. Oraimo provides delivery services to Lagos and other locations across Nigeria.

Its published shipping policy lists standard delivery to Lagos at approximately 3–7 business days, although actual delivery can depend on order processing, product availability, and logistics.

The policy also lists free standard shipping for eligible Lagos orders of ₦30,000 or more. Shipping thresholds and charges can change, so confirm the amount displayed at checkout.

Read the official shipping and delivery policy before ordering.

How to Get to Oraimo Office in Ikeja, Lagos

If you intend to visit the Oraimo Nigeria contact location, first confirm which of the two published Computer Village addresses is currently handling visitors.

From Oshodi

Travel towards Ikeja and locate Computer Village. Once there, ask for Adepele Street or Otigba Street, depending on the address confirmed by Oraimo customer care.

From Yaba

Travel towards Ikeja using your preferred route or public transport. From the Ikeja area, continue to Computer Village and locate the confirmed address.

From Lekki or Victoria Island

Travel towards Ikeja through a suitable mainland route. Traffic conditions can significantly affect journey time, so use a navigation app for live directions.

From Agege

Head towards Ikeja and continue to Computer Village. Confirm the destination before entering the market area.

For accurate directions, search for the confirmed location using Google Maps.

Why Contact Oraimo Before Visiting?

Contacting Oraimo before making a physical visit can save time and transportation expenses.

This is particularly important because not every retail outlet provides warranty services.

Customers should confirm:

• Whether the location is an active Oraimo office or retail outlet.
• Whether walk-in visits are accepted.
• Whether the required product is available.
• Whether a faulty product should be taken to Carlcare instead.
• Whether the location operates on the intended visiting day.

This simple step can prevent unnecessary trips.

Frequently Asked Questions About Oraimo Office in Lagos

1. Where is Oraimo’s office in Lagos located?

Oraimo Nigeria’s official Contact Us page lists 8 Adepele Street, Computer Village, Ikeja, Lagos. Another official policy page lists 18 Spectrum Plaza, Otigba Street, Computer Village, Ikeja. Confirm the appropriate address with customer care before visiting.

2. What is Oraimo’s customer care number in Nigeria?

The main customer care number listed on Oraimo Nigeria’s website is 070004142999.

3. Does Oraimo have an office in Ikeja?

Yes. Oraimo publishes Nigerian contact addresses in the Computer Village area of Ikeja, and its official store directory also lists a retail outlet at Jara Mall, Ikeja.

4. Does Oraimo have a store in Lekki?

Oraimo’s official store directory lists a Novare Mall outlet in Sangotedo, along the Lekki-Epe corridor. Check the directory for other available outlets.

5. Where can I repair my Oraimo power bank in Lagos?

Contact Oraimo customer care or an authorised Carlcare service centre. The available solution depends on the product fault and warranty eligibility.

6. Can I contact Oraimo through WhatsApp?

Yes. Oraimo Nigeria lists +234 916 459 8060 and +234 818 642 3337 as its WhatsApp customer support numbers.

7. Is Oraimo office in Lagos open on Saturdays?

Oraimo publishes Saturday customer service hours of 10:00 AM to 12:30 PM. These should not be assumed to be the physical office’s or individual store’s opening hours.

8. Does Oraimo have a store in Surulere?

Yes. Oraimo’s official store directory lists an exclusive store at Leisure Mall, 81 Adeniran Ogunsanya Street, Surulere, Lagos.

9. How do I complain about a faulty Oraimo product?

Contact customer care at care.ng@oraimo.com or 070004142999. Include your purchase information and a description of the problem. Oraimo may direct you to an authorised Carlcare centre.

10. How can I buy original Oraimo products in Lagos?

You can buy through the official Oraimo Nigeria website or listed authorised outlets. Use Oraimo’s product-authentication service where applicable.

Conclusion

Finding the Oraimo office in Lagos is easier when you know the company’s official contact channels and available retail locations.

The company’s published Nigerian contact addresses are in Computer Village, Ikeja, while additional exclusive stores are listed in areas including Festac, Surulere, Sangotedo, and Ikeja.

For product purchases, visit the official website or an authorised retailer. For warranty issues or faulty devices, contact Oraimo customer care and follow its instructions for accessing Carlcare after-sales services.

Before visiting any Oraimo office or store in Lagos, call 070004142999 to confirm the correct address, operating hours, and available services.

Note: Information checked against Oraimo Nigeria’s published contact, retail-store, shipping, and warranty pages in November 2026. Locations and operating arrangements may change.