Oraimo Customer Care Number in Nigeria: Phone, WhatsApp & Email (2026)
Are you searching for the Oraimo customer care number in Nigeria? Perhaps your Oraimo power bank has stopped charging, your wireless earbuds are not connecting, or you need assistance with an order placed through the official Oraimo website.
Whatever the problem, contacting the appropriate customer support channel can help you resolve it more efficiently.
Oraimo Customer Care Number in Nigeria
Oraimo is a popular smart accessories brand in Nigeria, offering power banks, Bluetooth speakers, wireless earbuds, smartwatches, chargers, grooming devices, and other electronic products.
This article provides the official Oraimo Nigeria phone number, WhatsApp numbers, customer service email address, working hours, and complaint procedures.
What Is the Oraimo Customer Care Number in Nigeria?
The official Oraimo customer care number in Nigeria is:
070004142999
Customers can use this phone number to make enquiries about orders, products, warranty issues, and after-sales assistance.
Before calling, prepare relevant information about your enquiry, particularly if you are contacting customer support regarding a faulty product or an incomplete delivery.
Oraimo Nigeria Customer Care Contact Details
Below are the contact channels listed on Oraimo Nigeria’s official website.
| Contact channel | Details |
|---|---|
| Customer care phone | 070004142999 |
| WhatsApp 1 | +234 916 459 8060 |
| WhatsApp 2 | +234 818 642 3337 |
| Customer support email | care.ng@oraimo.com |
| Delivery complaints email | deliveryissue.ng@oraimo.com |
| Official website | https://ng.oraimo.com |
| Contact address | 8 Adepele Street, Computer Village, Ikeja, Lagos |
These contact channels are available to customers across Nigeria, including Lagos, Abuja, Port Harcourt, Kano, Ibadan, and other locations.
Oraimo Customer Care WhatsApp Number in Nigeria
For customers who prefer messaging instead of phone calls, Oraimo provides two WhatsApp contact numbers:
+234 916 459 8060
+234 818 642 3337
WhatsApp can be especially useful when you need to explain a product problem or share supporting information.
For example, you can use WhatsApp to enquire about:
- A power bank that is not charging.
- An order that has not arrived.
- A faulty Bluetooth earbud.
- A smartwatch experiencing connection problems.
- A warranty claim.
- The location of an after-sales service centre.
To get useful assistance, clearly describe the issue and include your product model and order details where necessary.
Avoid sending sensitive payment credentials, passwords, or one-time verification codes.
Oraimo Customer Service Email Address in Nigeria
Oraimo provides separate email addresses for general support and logistics-related complaints.
General Customer Support
Email: care.ng@oraimo.com
Use this email address for enquiries about faulty products, warranties, replacements, product specifications, and general customer assistance.
Delivery and Logistics Complaints
Email: deliveryissue.ng@oraimo.com
This email address is identified by Oraimo as the preferred contact for logistics problems.
It may be useful when your package is delayed, your delivery status is unclear, or you are experiencing other shipping-related difficulties.
Example of an Oraimo Customer Care Complaint Email
Subject: Complaint About Faulty Oraimo Power Bank
Dear Oraimo Customer Support Team,
I purchased an Oraimo power bank on [purchase date], but the product has developed a charging problem.
Product model: [model]
Order number: [order number]
Purchase date: [date]
Description of issue: [explain the problem]
Kindly advise me on the steps required to resolve the issue or make a warranty claim.
Thank you.
Yours faithfully,
[Your name]
[Your contact number]
Including these details can reduce the need for repeated follow-up questions.
Oraimo Customer Care Working Hours in Nigeria
According to the official Oraimo Nigeria Contact Us page, customer service operates during these hours:
| Day | Customer service hours |
|---|---|
| Monday–Friday | 9:00 AM–1:00 PM and 2:00 PM–5:30 PM |
| Saturday | 10:00 AM–12:30 PM |
| Sunday | No published customer service hours |
| Public holidays | Excluded from regular hours |
These are customer support hours, not necessarily the opening hours of physical Oraimo shops.
How to Contact Oraimo About a Faulty Product
If your Oraimo product develops a fault, follow these steps.
Step 1: Identify the Problem
Check the product manual and perform basic troubleshooting.
For example, if your wireless earbuds are not connecting, check whether they are charged and follow the manufacturer’s instructions for resetting or pairing them.
Step 2: Gather Your Purchase Information
Prepare your product name, model number, purchase receipt, and order number if available.
Step 3: Contact Oraimo Customer Support
Call 070004142999, send a WhatsApp message, or email care.ng@oraimo.com.
Step 4: Explain the Problem Clearly
Describe when the fault started and what troubleshooting steps you have tried.
Step 5: Follow the Warranty Instructions
If the issue is eligible for warranty support, Oraimo may direct you to Carlcare, its official after-sales service provider.
For a detailed explanation, read our guide on how to claim Oraimo warranty in Nigeria.
How to Contact Oraimo About a Delayed Order
If you ordered from the official Oraimo website and have not received your package, first check your order status.
Sign in to your Oraimo account and look for the order tracking option.
If you cannot resolve the problem, contact deliveryissue.ng@oraimo.com with your order number and a description of the delivery issue.
Remember that delivery times can vary because of logistics, location, and public holidays.
Frequently Asked Questions
What is Oraimo Nigeria’s official phone number?
The official customer care number is 070004142999.
Does Oraimo have a WhatsApp number?
Yes. Oraimo lists +234 916 459 8060 and +234 818 642 3337 as its WhatsApp contacts.
How do I complain to Oraimo in Nigeria?
You can call its customer care number, send a WhatsApp message, or email care.ng@oraimo.com.
Is Oraimo customer care available on Saturday?
Yes. The official Contact Us page lists Saturday customer service hours as 10:00 AM to 12:30 PM, excluding public holidays.
Can Oraimo replace a faulty power bank?
Eligible manufacturing defects may qualify for a warranty replacement after assessment, subject to the product’s warranty terms.
Where is the Oraimo office in Lagos?
Oraimo’s official contact page lists 8 Adepele Street, Computer Village, Ikeja. For additional address information, see our article on the Oraimo office in Lagos.
Conclusion
The Oraimo customer care number in Nigeria is 070004142999. Customers can also contact the company through WhatsApp or its official email addresses.
Whether you need help with an online order, a faulty power bank, a smartwatch, or a warranty issue, provide clear details and keep your proof of purchase available.
For the latest customer service information, visit https://ng.oraimo.com/pages/contact-us.