Thermocool is no doubt a specialist in providing commercial air conditioning and refrigeration solutions
HPZ Ltd as a company declares that perhaps there should be any defect in workmanship or material occurrence in this appliance within 12(twelve) months of the date of purchase, we will to the original purchaser repair or at our option, replace the defective part free of any charge for labour or materials on condition
Thermocool office in Lagos Address:
HPZ Nigeria LTD.
45-47 Town Planning Way,
Ilupeju Industrial Estate,
Customer Care No: 07008437662665
Thermocool office in Lagos: Address and Contact Details.
THERMOCOOL WARRANTY INFORMATION
|Product||Period Covered||Parts Not covered|
|Refrigerators/Freezers||12 (Twelve) Months
3 (Three) years on compressor and cabinet only.
|Filters, plastic/glass attachments, locks items, glass ware and light bulb, bowels, hose, glass panel, attachments such as feed valve joint, strainers, piping, evaporator pan, ice tray, shelves and filter valves.
All suction nozzle, external parts such as casting control knobs/buttons, cable, extension pipes, filters and flexible hose.
|Air Conditioners||12 (Twelve) Months
3 (Three) years on compressor only
|Hose, gas refill, plastic/glass attachments, filter valves, pipes, general maintenance and replacement of filter and chemical cleaning, piping, external parts such as control knobs/button, cables extension pipes, filter and flexible hose.
|Washing Machines||12 (Twelve) Months||Feed valve joint, valves, external parts such as knobs/buttons and cables, filters, extension pipes, flexible hose, strainers and air filters.|
|Dryer||12 (Twelve) Months||External parts such as knobs/buttons and cables, extension pipes, flexible hose, strainer and air filters|
|Cookers||12 (Twelve) Months or 24 (twenty four) Months||All parts except the burners and the ovens|
|Microwave Oven||12 (Twelve) Months||Turn-table, attachments such as glass panel, bowel, hose, plastic/glass attachments, tray, shelves, valves and air filter, control knobs/buttons and cables.|
|LCD/TV/Plasma||12 (Twelve) Months||Antennae and cables, cover, remote control, plastic panels, plastic parts & duct, all plastic parts, external parts such as levers, sockets, plugs and control knobs or adapters.|
|Home Theatre||12 (Twelve) Months||Remote control, plastic parts, cover, plastic panels, external parts such as levers, sockets, plug, control knobs or adapters and plastic parts & duct.|
|Gas Generators||1 month for Recoil/Electric series, 3Mths or 500Hrs on Remote/ATS series||Generator Battery, Fuel Filter, Spark Plug and Wheels|
|Stabilizer||1 (One) Year||Fuse, wire, plug, meters, switch and buttons.|
|Water Dispensers||12 (Twelve) Months||Light Bulb, Plastic and all breakable parts, taps, knobs, or buttons|